After discussing the OnePlus 5T's launch, we asked Pete Lau (with Carl Pei translating to and from Chinese) whether the company had any specific plans for India, maybe along the lines of the previously announced integration with Paytm on the OnePlus 5. Is there anything further that Indian users can expect with the OnePlus 5T? The answer was pretty neutral and non-committal: "India is a very, very important market for us. In terms of product, we'll keep improving it and localising it for the market".
Coming to overall company strategy, we asked about the media blitz surrounding the OnePlus 5 release. The company started advertising a lot, using celebrities and driving lots of social media engagement, which was different from the early days of just word-of-mouth and viral promotion. How did that work out, and what direction is the company sticking with now? The co-founders replied: "In India we'll do some basic traditional marketing like airport billboards and theatre ads, but it's not going to be our main marketing strategy. That's still digital and based on word of mouth. As an example, if you have theatre ads, when OnePlus users watch a movie, they will feel really good to see their phone in the ad."
We then turned our attention to the bigger picture, and asked the co-founders what they see for the future of the company and the smartphone industry as a whole. How are they driving new innovations, and how do they plan to stay on top? "The direction will always be to implement the latest and greatest technology, as well as focus on our products. That will never change," was the response. We picked up on a potentially subtle hint - Lau and Pei said "products", not "smartphones". Does OnePlus consider diversifying beyond its primary product category, we asked? Are there any accessories or other products that might push personal technology beyond where the smartphone is right now? The co-founders seemed open to that idea, but wouldn't give us anything more than the faintest teaser: "We can't for sure say no for the future, but so far we haven't found another category that we think will excite our customers. If we make any product it has to give our users a better digital life."